We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time to meet changing legislation; any changes made will be conveyed to visitors by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/10/2012.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postal address with postcode
- other information but only relevant to your relationship with ESI
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
- We may use the information to improve our products and services
- We may periodically send promotional emails about new services or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you with details on services that we believe you are likely to be interested in. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We use traffic log cookies to identify which pages are being used. This helps us to analyse data about web page traffic and to improve our website in order to tailor it to our clients’ needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us to provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
We use Google Analytics, which places cookies on your computer in order to collect data about website usage. Google cookies are those beginning “__ut”. The Google Analytics cookies are __utma __utmb __utmc and__utmz. Google Analytics allows us to count the number of visitors to our website and to see how visitors move around the site when they are using it.
The cookies collect information in an anonymous form, including the number of visitors to the site, how they arrive at the site (by following a link, for example), and the number of pages they visit when they arrive. We use the information to compile reports and to improve the way our website works; for example, by ensuring that users are finding what they are looking for easily. The information generated by these cookies (including your truncated IP address) is transmitted to and stored by Google on servers in the United States.
Google will use this information for the purpose of evaluating website usage, compiling reports for us on website activity and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Please note that Google only receives your truncated IP address. This is sufficient for Google to identify (approximately) the country from which you are visiting our site, but is not sufficient to identify you, or your computer or mobile device, individually. You can find more information about Google Analytics here.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee might be payable to cover costs. If you would like a copy of the information held on you please write to:
Katherine Forster, Marketing Manager, ESI Ltd.
New Zealand House, 160 Abbey Foregate, Shrewsbury, Shropshire SY2 6FD
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.